FREQUENTLY ASKED QUESTIONS
Our pricing is based on volume, labor, and disposal fees. We provide upfront quotes with no hidden fees. We also offer bundle discounts for large cleanouts and repeat customers. Found a better price? Let us know- we're happy to beat or match competitor quotes whenever possible. We accept cash, credit card, Zelle, and Venmo, and we are happy to work with your schedule and budget.
We start with a quick call or message to learn about your project. Then we ask for photos or offer free onsite estimates. Once we agree on pricing, we schedule your removal at a time that works best for you. On pickup day, we arrive on time, work efficiently, and make sure your space is left clean.
We're trained in safe hauling and disposal practices, including handling bulky and hazardous items. We're fully insured and BBB-accredited, with ongoing training in customer service, safety, and eco-friendly disposal.
My husband, Jeff, started Queen City Hauling after years of doing cleanouts for friends and family. We realized how much people needed reliable, honest junk removal- and built a company focused on great service and fair pricing. I help with scheduling and customer support, and Jeff leads the field crew.
We've helped homeowners, renters, landlords, real estate agents, property managers, contractors, and businesses. Whether it's a small pickup or a full property cleanout, we're happy to help.
We recently completed a full apartment cleanout for a senior moving into assisted living. It took about 4 hours and included furniture, boxes, and appliances. The family was so grateful for the quick turnaround and compassion we showed- it reminded us why we do what we do.
Always check if the provider is licensed and insured. Ask for transparent pricing, and make sure they dispose of items legally. A great junk removal company should be professional, punctual, and treat your space with care.
It helps to think about: * What items need to go? * Where are they located? (upstairs, basement, backyard) * Any access limitations (gates, stairs, parking)? * Your ideal time frame for removal. Photos are also super helpful for fast and accurate quotes!